Contact trog:

I'll try and reply quickly; I'm generally happy to answer questions but the volume of email I get is staggering. If I don't reply please feel free to keep harassing me until I do.

Please note though that I probably won't answer questions relating to support for any of my work roles (ie, please don't ask me to be unbanned or why your game isn't working) - we have well-established support procedures there for a reason and I can guarantee that you'll get served more effectively if you use them!